Unprofessional customer representative Ellisa. I am truly disappointed in turbo tax customer service

[bayyinahfoster]

Alexandria stated she doesn't have a supervisor or another person to transfer me to because this is her resolution desk and technical support. S

[taxlady28]

What do you need to talk to a supervisor about?  We might be able to help.  If that is not what you need, just call again and tell them that you want to speak with a manager.  It will take up to 48 hours but a manager will call you back.

[xmasbaby0]

You are posting from TurboTax Live.  You can arrange for the Live help with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live