Unexpected Value Error

[Chirag]

Turbo tax download 2021, married filing jointly.

Receiving this error on 1040/1040 SR line 12A.

This is a program calculated number, so seems like a programming error.

[CarissaM]

Please update the Turbo Tax software. You can follow the instructions here to update the software. 

If the issue persists after the update, please let us know. 

[Chirag]

Had already updated TT.

After your response, checked for updates again, no more updates.

Closed and restarted TT, still getting the same error.

[SForrestLO]

Customer support can further assist you with this error.

This FAQ will provide you with the steps to contact an agent.

[Chirag]

No it is not solved

[EbonyL122824]

 Use this link here to contact Customer Support for further assistance so that an agent can look to see what is happening and assist you further.

[jackAndEllen]

line 12a shows a value of 500 in instruction box and places $300 in 12b, where we should be $600 for married filing jointly.

[AnnetteB6]

Based on a test case, the issue discussed in this thread appears to have been resolved within the program.  However, for anyone still having problems, see the information below:

For the 2021 tax return using the Married Filing Joint filing status, you are allowed to deduct up to $600 in cash contributions to charity without claiming itemized deductions.

If you are using the Married Filing Joint filing status AND using the standard deduction:

As you go through your Federal return and you have entered your charitable contributions, you will not see any additional questions regarding your inputs.  If your state return also allows you to deduct charitable contributions, then the amounts you entered will be taken into account on your state return. 

After you have finished your state return and you are getting ready to file, when you run the final Review, you will probably see this message:

1040/1040SR Wks:  Charitable Contributions:  Charitable contributions has an unacceptable value

You will also see a place at the top of the screen for Charitable contributions with '300' in the box.  Below that box, you can see your Form 1040 line 12a which shows the amount of your cash contributions that you already entered. 

If your line 12a is greater or equal to $600, enter '600' in the box at the top of the screen.

If your line 12a is less than $600, enter your line 12a amount in the box at the top of the screen.

After changing the input at the top of the screen to the correct value, proceed through any other errors that may pop up and then move forward to file your return.  It is very important that you do not revisit any other section of your return before you file or the change may not be retained or able to be changed a second time.

See the screenshot below for reference:

@jackAndEllen