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Unable to amend 2021 return

I was able to amend my 2022 return no problem. However, when I go to amend my 2021 return, I keep getting the same error message : Hmm looks like we hit a snag in this section. 

It's not a browser or internet issue and it's been going on for two days now. Clearly a glitch that your engineering team needs to address. Your customer support has been useless as this is clearly a technical issue with the site. Please fix and please help! 

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1 Reply
CatinaT1
Expert Alumni

Unable to amend 2021 return

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.   

  

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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