Tried to file an extension that used to be an easy process in the older software and went to help, search and chat and all were horrible and not able to help. Go to look on-line on Intuit's website and it is even worse. No place to leave feedback or ask a question. Trying to get help is impossible and the chat assistant does not allow you to start over or enter anything. you get 3 choices and that is it. Guess they want you to pay $60 to speak to someone. still working through my taxes and will see if overall worse or better. question is, how do you get assistance in general searches like the older versions? that option is no longer available. would be nice to have file an extension from the pull down since this is so common. why make it so hard?
You'll need to sign in or create an account to connect with an expert.
Sorry you had all that difficulty. It's actually easy, IMO, to file an extension request and payment online at the IRS website in just a few minutes. You can use the IRS Direct Pay (an ACH electronic withdrawal from your bank account) and label it as an "extension" payment from the dropdown menu. You do not have to mail anything in. It's also possible to pay the extension payment by credit/debit card there, but there is a processing fee, which can be heavy for credit card.
If you want to do that, read all the following steps first, because you will need to gather up an old tax return so it can verify you.
Then when you prepare your 2024 return, be sure to enter the extension payment in the proper slot so that you get credit for it on your return.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
MikeH36
New Member
Ian B
New Member
captmdismail
New Member
NMyers
Level 1
Emmanuellecal
Level 1