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turbotax online freezes at info section

At the pop-up 'Finish your taxes Fast,' the system freezes.   Ad-blocker is turned off.

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2 Replies
MichelleLO
Intuit Alumni

turbotax online freezes at info section

Have you checked to make sure your TurboTax software is up to date? The below TurboTax Help Article provides the steps to follow.

How do I update my TurboTax CD/Download software program?

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turbotax online freezes at info section

Hi Michelle, thank you.

 

I was using Online TT and so no software.   But, reloading page took me past the hang up.

JC

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