TurboTax Online apparently made an error

[greyxx]

My 1040 line 15 had a positive amount between $10,000 and $20,000, yet line 16 was filled in with zero.  I filed married filing joint return.  Everything I looked at tells me that the tax should be 10% of line 15.  Seems like a basic mistake and probably a programming (??) error.  Can't find any way other than this forum to report this or ask about it.

[hbl3973]

greyxx,

Form 1040 line 14 is what is subtracted from line 11.  In your case, line 14 would be at least the married filing jointly standard deduction of $25,900.  Not knowing what was on line 11, your Adjusted Gross Income (AGI), I would bet that it was less than line 14.

You are to be congratulated for actually looking at the forms themselves and not just assuming everything is right.

[VolvoGirl]

There are like 7 different ways to calculate the tax.
It depends what kind of income you have. Even though the full amount shows up in the total income on the 1040 line 7, if you have capital gains or qualified dividends the tax is not taken from the tax table but is calculated separately from Schedule D. The tax will be calculated on the Qualified Dividends and Capital Gain Tax Worksheet. It does not get filed with your return. In the online version you need to save your return as a pdf file and include all the worksheets to see it.

For the Desktop version you can switch to Forms Mode and open the worksheet to see it. Click Forms in the upper right (upper left for Mac) and look through the list and open the Qualified Dividends and Capital Gain Tax Worksheet.

[hbl3973]

Thanks VolvoGirl.  I sure misread the pair of line numbers.  Must be this cold I picked up helping out as an AARP Tax-Aide volunteer.

[greyxx]

thank you VolvoGirl!  You are so right.  After about 3 hours of my own research I discovered that a worksheet applied to Capital Gains.  I did not know there was a Forms Mode to view them online.  It just seemed like it was some hidden calculations done in the background.  I wish things like this were more transparent and obvious.

However, I still don't see any way to switch to forms mode - there is no "Forms" on the upper right.  (PC Desktop)

Thanks again!

[AnnetteB6]

Take a look at the screenshot below for guidance on switching to Forms Mode when using a CD/downloaded version of TurboTax on a Windows computer.

@greyxx