Turbotax Has Frozen & Stopped Calculating

I Gotta Tell Ya · Sep 24, 2022 3:31:51 PM

Hello, Everyone. Very frustrated. I've been using Turbotax for about ten (10) years now and am pretty handy with the program. I've gotten to where I use the Forms view and plug in my own numbers. I have a lot of legitimate expenses for my small business. Typically, when I add each expense, the green tally number shows the increase in my refund (I always feel like I'm in Vegas and beating the house when this happens). Now it won't. When I add an expense, the program just sits there. If I test the program and add some revenue, same result -- no reaction. I've closed the program, emptied my cache, deleted all temp files, etc., then restarted the computer. When I open TT, the same thing happens -- totally unresponsive. Additional Info: When I go to Review and look for errors, the program says there are no errors and instructs me to efile my taxes. I've set aside the entire day today to finish my 2021 taxes and was almost done, and now this. I assume it's some minor entry causing this glitch, but I'm stumped. Any ideas? Thanks in advance for your suggestions. It appears TT offers phone support only M-F, but I'd sure like to knock this out today. Hope you're having a better Saturday than me. Cheers.

Exactly so, Critter. As I said yesterday, I knew it was something small. Luckily, in my old age, I've learned to walk away from something for a day till cooler heads (mine) prevail.

I researched the meaning of that little checkbox "All at Risk" or "Partially at risk," because I never want to take more than my business warrants, and I never want to trigger an audit, so I'm finished and good to go now. From my understanding, a "partial" at risk-scenario would be where you're leveraged with loans on equipment, infrastructure, machinery, furniture, etc. But I'm 100% out of pocket and own everything outright, so that solves that.

Thanks much for all your help and support, Critter. I'm really proud that I taught myself to use TT. Plus, in the last decade in my business, I've taught myself PhotoShop, Illustrator, WIX webhosting, and am about to embark on assembling and programming my first CNC machine. Who says you can't teach an old dog new tricks?

Thanks Again,
Scott