TurboTax fails to include California Schedule S with E-File

[Erik57]

I received a notice of Tax Return Change - Revised Balance from the California Franchise Tax Board for my 2021 Form 540NR. TurboTax had reported no errors in my Federal, Virginia (resident) and California (non-resident) returns. All were E-Filed at the same time. In discussion with the FTB, they stated that Schedule S was not included with the E-File upload. Turbo Tax gave no indication that the Schedule S had failed to upload. I had to upload that form to them through their web portal.

When is TurboTax going to fix this? It happened with the 2020 return also.

[Anonymous_ · Accepted solution]

It could be a one-off.

See https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_ca_windows_individual.html

You might want to contact Support.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632