Turbotax does not stand up to its Gaurantee of making sure you get free tax filling .I paid 40$ google lied no office's ,no tax record ,no return where is Agent??????

[-ttwcd196452811]

What a misleading advertisement file early and it is free  You have to pay first .Listen a lot people get audited because of this bogus company Do not use them they duck and hide when you need there help .????

[xmasbaby0]

And....you are posting your question from online TurboTax Deluxe Live....which means you chose a version that was an upgrade and that includes live help from a CPA.   That is not free.   You must have gone from the Free Edition which can only be used for very simple returns to an expensive paid version---and the screens would have alerted you that you were upgrading.

If you have not used the "expert" live help:

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez   If you started in the Free Edition and entered any data that required any of those three schedules, you have to upgrade to a paid version and if you are watching the screens carefully you are alerted to the upgrade.

When you chose to “start”  in the Free Edition —

Directly below the words “Free Edition” there is a blue link that says “For simple tax returns only”   If you click that link it brings up this information:

You can file with TurboTax Free Edition if you have a simple tax return.*

*A simple tax return is Form 1040 only.

Situations covered in TurboTax Free Edition include:

• W-2 income
• Limited interest and dividend income reported on a 1099-INT or 1099-DIV
• Claiming the standard deduction
• Earned Income Tax Credit (EIC)
• Child tax credits
• Student Loan Interest deduction

Situations not covered in TurboTax Free Edition include:

• Itemized deductions
• Unemployment income reported on a 1099-G
• Business or 1099-NEC income
• Stock sales
• Rental property income
• Credits, deductions and income reported on schedules 1-3

CLEAR AND START OVER

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/