Turbotax changed the streetname for my State (CT) return - can software error be fixed?

[Tipitimi]

I entered my street name (Summit Rd) correctly in the personal info section and all went fine for my Federal return and another state return.  When starting the Connecticut return, suddenly the software changes the Streetname to "SMT RD" and I cannot overwrite this.  When checking the final forms that will be filed, I see the Connecticut return still mentions SMT Rd - and I worry this will be rejected.

I believe this is a software issue as nowhere in the portal did I mention SMT RD.  Can this be fixed?

[CatinaT1]

Are you still experiencing this problem?

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

Also, make sure you have ran all updates. 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

If you still are not able to solve this, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[Tipitimi]

Yes unfortunately this problem is still there ... very annoying ...

I did do as you instructed, clearing out cache & cookies.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[Tipitimi]

I called Customer Service, but the people at the Service Center are not able to deal with these kind of Software Bugs.  We tried everything by just using the system and the problem still remains.

[Tipitimi]

In my opinion this is a software issue, where the code automatically abbreviates "Summit" to "SMT", like when "Road" is abbreviated to "Rd".  My problem is that I live on Summit Road, hence Summit should never be abbreviated.  The customer service center has no people that can help fix these software bugs, so I need this to be corrected in the software code particularly for the Connecticut return (as it was no issue for the Federal or NY State return).