I sent off my mail 3 weeks ago and it still says ready to mail on this app. did they receive it?

[xmasbaby0 · Accepted solution]

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

[ChrisVonHoep]

TurboTax cannot track the status of returns.

If you have mailed your tax return the IRS says that you can start tracking it 4-6 weeks after mailing your paper return via the Where's my Refund site:  https://www.irs.gov/refunds

If the return you wish to track is an amended tax return please see the following:

Three weeks after you have mailed your amended return you can track it by visiting the following link:  Where is my Amended Return  or by calling the toll-free telephone number 866-464-2050.