TurboTax $30 discount not applied

Forum|Forum|5 years ago
February 23, 2021
4 replies
0 views

In the initial billing page, it showed the $30 discount/savings, but once you process the payment, the $30 disappears and you're charged the full amount.

Can someone shed some light on this matter?

TurboTax Free Edition Online

Spauls

Level 2

The same thing just happened to me too.

SForrestLO

Level 11

In order to receive the early bird pricing, you must file your return today, 2/28/21. You can see what you are being charged for. These Turbo Tax FAQs will provide more information.

This link will provide more information on the Refund Processing Fee.

How do I review my fees in TurboTax Online?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Spauls

Level 2

OK, thank you. Looks like my mistake, I did get the $30 discount. I used the deluxe with state, which would have been $110 and I was billed for $80 - I must have misread the checkout order form details where it showed the original state pricing. Apologies for the confusion.

leungchiuwa

Level 2

This happened to me as well. I completed my filing on 02/28/2021, the early bird $30 discount was not applied. The bill for the premier service with the early bird discount was advertised as $140, I was billed for $170

AshleyA129063

Level 12

@leunghchiuwa To review the fees that you were charged, please follow the instructions here. If you find that you did not get the discount, please reach out to our live representatives for assistance: Contact TurboTax