TurboTax 2024 Home and Business can’t file says update needed and no update available

[BrittanyS]

You can manually update your software by following these steps provided by TurboTax.  "If you're having trouble updating your TurboTax 2024 for Windows Individual software using the "Check for Updates" method, here are instructions for how you can get the latest federal program update:

1. Close TurboTax and all other programs except this browser window.
2. Select this link to download the 319 MB update.
3. Save the update file to your Windows desktop.
4. Double-click the update file w_perrelsuperpatch... on your desktop to install the manual update.

We don't offer manual updates for TurboTax state software. If you need to update your state, here are your options." 

For more information, see the link below:

• How to manually update TurboTax

[Susan L]

The patch that is listed is not compatible with Home and Business.  It appears that no one at Turbo Tax is working to resolve this issue.  

I have tried uninstalling and reinstalling, updating manaully and nothing is working.

I am not able to file my taxes using this software.  If this is not resolve, I will have no choice but to use a differnt software.  In addition, no one is addressing this 

[BrittanyS]

If you have uninstalled, reinstalled, and manually updated your software and are still having issues.  You can contact TurboTax using this link.

@Susan L 

[MarciaOflag]

Too late.  I tried to E file, they took my payment for state filing.  Then when I clicked on file it would not file.

I have a MAC and the trouble shoot instructions said close the file and reopen.  My entire tax file is now gone, not saved anywhere even though I had opened it several times before in the last month.