Turbotax 2023 will not activate

[BigBadBob]

It's too frustrating for words.  Turbotax knows the activation window just spins, and there's not way to fix it. They just tell people to clear cache, and other lame activities.  I've done all that.  I never have the opportunity to enter my code.  I installed and uninstalled again and again.  I ran as administrator.  I turned off anti-virus programs, etc.  My 2022 version works fine, but the 2023 version will not get past the "blue dot" screen.  I've spend 8 hours on this.  There's no way to get a refund from Amazon.com.  Now what?  Here's where Turbotax representative tells us to clear our cache.  )*(# you TT!!

[Cynthiad66]

To make sure TurboTax runs smoothly:

• Make sure your computer meets the minimum system requirements.
• Verify that you have administrator rights on your computer and TurboTax is running as administrator:
  • Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
• Clean up and defragment your hard drive.
• Run Windows Update to keep your computer up-to-date.
• Update your computer's hardware drivers.
• Update your security software for firewall, virus, and spyware protection.

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