TurboTax 2023 for Windows - Available?

[TrilogyBill]

I received an email yesterday showing this:

Download

Your download is now available. Click the Sign in button to sign in to your Intuit Account. Your download will be listed in the “Downloads” tab.

When I login to Intuit my account shows that the Windows 2023 Turbotax is available, and that I have paid (via credit card) for the Windows 2023 TurboTax.  But, there is NOT a download option.  So where is my paid-for 2023 TurboTax that I can download?

[DoninGA]

If you have signed onto your download account and there is not a Windows download button associated with the 2023 software, you will need to contact TurboTax support for assistance - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads

Support is open from 5am to 5pm Pacific time, Monday thru Friday

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[SteamTrain]

@TrilogyBill 

I don't know if this will work this time....but one year I logged in with one browser and there was no download button, but I exited and logged in with a different browser...and the download button was there.

Edge & Chrome...but don't remember which worked.

______

OR...if you have more than one TTX Login...go try your Other  login UserID/Pwd...then try to write down, or remember next time which one you are using for that particular "Advantage" account.