If you have signed onto your download account and there is not a Windows download button associated with the 2023 software, you will need to contact TurboTax support for assistance - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads
Support is open from 5am to 5pm Pacific time, Monday thru Friday
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
