Turbo Tax will not perform updates, what is the problem. I have had this problem since I purchased this software which is the same I have used every year.

[091845vh]

None of this gibbis you are sending have nothing to do with my question or problem. What is wrong with the software?

[VolvoGirl]

Windows or Mac?  Where is it getting stuck or any error message?  Is it for state?

See if these 2 support articles help

https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-t...

And can't install state, state looping

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...