I entered all data in the Turbo Tax Deluxe System and elected to file the Federal 1040 electronically while filing the state by mail. I noted that the Federal return had been accepted, so I entered the system to print/save the Electronic Postmark. I decided to save a PDF copy of both forms required for official filing and a separate PDF to include key supporting worksheets.
I found that the "print/save to PDF" forms now incorrectly showed electronic filing for state purposes. I went to the area to reelect filing by mail for state purposes, but could not get the system to "print or save to PDF" mailing copies.
Does anyone know how to correct this?
If not, what is the Turbo Tax number for sustem issues?
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Thanks for your help re Turbo Tax support.
As to the related issue, via telephone contact I talked to 4 people at Turbo Tax.
As i stated, the state return had not been electronically transmitted, although the copy to print or save to pdf was the electroncally transmitted version. All atempts failed to get the version back to a state mailing copy.
Luckily I had printed a state mailing copy earlier, so I had a mailing copy. As the electronically transmitted version, we left it in the system.; as it appeared harmless at this date.
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