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Thanks for your help re Turbo Tax support.

As to the related issue, via  telephone contact I talked to 4 people at Turbo Tax. 

As i stated, the state return had not been electronically transmitted, although the copy to print or save to pdf was the electroncally transmitted version.  All atempts failed to get the version back to a state mailing copy.

Luckily I had printed a state mailing copy earlier, so I had a mailing copy.  As the electronically transmitted version, we left it in the system.; as it appeared harmless at this date.