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They use to be user friendly. Now they have started trying to nickel and dime people. They had problems with the state tax forms 2 years ago and I had to write to the office of the president in order to get it fixed as the customer service people couldn't help. This year we have to file in 2 states, as we moved mid year. They want to charge $60 for me to talk to a tax person when their software didn't calculate the numbers as it should. All this after charging separate for the state return and filing a fee to e-file the returns. NOPE! We used them since 2004 but they have been nothing but a headache for the past 3 years. I'm done with them!
Totally true...my Oregon state tax kept getting rejected for no reason.,,,
ditto for 23 and 24 $79 hard earned bucks that you get for free on other sites like o lt and others
i will never use it again plus don't forget they're special offers to grab more cash off of you
They dont even store your old returns from previous years! WTH kind of bullcrap is that! This info
comes from someone on a fixed income too!
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