Box d Control Number is not on my W-2

[ChelseaS · Accepted solution]

The control number (box D) is not required to enter your W-2 to complete your tax return. Simply leave this number field blank or skip this question of TurboTax, click Skip Import and you will be directed to manually enter your W-2. 

Please see the following FAQ article for additional information.  https://ttlc.intuit.com/replies/4417180

[rjs]

It appears that some employers or payroll processors specified to TurboTax that the control number is required for importing, but then did not put a control number on the W-2s. In that case you will not be able to import your W-2. You will have to enter it manually. This is an error by the payroll processor or the employer's payroll department.

[kevred205]

Turbo Tax should SAY at this step of importing that not all employers use box d and that we will be unable to import our W2 if there is no box d.  It is ANNOYING that I had to waste so much time before I found this.  Come on Intuit!  Customer service is important!