Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
mikeanto1
New Member

Turbo tax customer support telephone number

2018 k-1 filing
71 Replies
DoninGA
Level 15

Turbo tax customer support telephone number

Support is closed on the weekends

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

To enter a Schedule K-1

  • Click on Federal Taxes (Personal using Home and Business)
    Click on Wages and Income (Personal Income using Home and Business)
    Click on I'll choose what I work on (if shown)
    Scroll down to Business Items (Business Investment and Estate/Trust Income using Home and Business)
    On Schedule K-1, click on the start or update button


Or enter k-1 in the Search box located in the upper right of the program screen. Click on Go to k-1

Labeg123
New Member

Turbo tax customer support telephone number

WHERE IS THE G-----D---- TELEPHONE NUMBER????????

macuser_22
Level 15

Turbo tax customer support telephone number

@Labeg123 Read the post above yours and use the link given.

 

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
hatetbtax
Level 2

Turbo tax customer support telephone number

LOVE how you can accept money 24-7 but cannot support your service for BASIC service, legal ramifications are coming. 

hatetbtax
Level 2

Turbo tax customer support telephone number

This is NOT complimentary to your company, one bit. Don't allow people to use your service 24/7 w/0 24/7 support to resolve issues. NOT SMART business.   Smarten up. 

DoninGA
Level 15

Turbo tax customer support telephone number


@hatetbtax wrote:

This is NOT complimentary to your company, one bit. Don't allow people to use your service 24/7 w/0 24/7 support to resolve issues. NOT SMART business.   Smarten up. 


Tax season is from January thru April of each tax year.  During tax season TurboTax support is available 12 hours a day, seven days a week.

There is no reason to have agents available 24/7 when the vast majority of taxpayers have filed their tax returns prior to April 15.

TurboTax support After tax season is available from 5am to 5pm Pacific time, Monday thru Friday.

If your complaint is that support being available for 60 hours each week is not sufficient, then contact support during business hours to voice your complaint.

Critter
Level 15

Turbo tax customer support telephone number

@hatetbtax 

If you have a question post it in this forum ... we may be able to help you before Monday. 

macuser_22
Level 15

Turbo tax customer support telephone number


@hatetbtax wrote:

This is NOT complimentary to your company, one bit. Don't allow people to use your service 24/7 w/0 24/7 support to resolve issues. NOT SMART business.   Smarten up. 


FYI:  This is not "your" company.   Nobody here is a TurboTax employee.  This is a user-to-user help forum of other TurboTax users.  To talk directly with a TurboTax employee, use the link above to set up a phone call with customer support.

 

(What software company that sells do-it-youself software provides 24X7 support - that costs money and the price of the product would have to be high enough to support that - not practicable or realistic.)

 

And what does "Don't allow people to use your service 24/7..." even mean.   The ONLY "service" you can presently use, is the software program installed on your own computer (that you can use anytime you want just like any other application), but that is hardly a "service".    If you mean "online" service then that ended for 2018 on Oct 15 2019 and is presently getting ready for the 2019 tax year which will start sometime in December.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
wyattwc1
New Member

Turbo tax customer support telephone number

Will not transmit completed and paid returns. Keeps asking to check for updates. Message says ....all updates installed . rebooted computer.... same results. 

Have used TurboTax / Intuit software over 8 + years. This never happen. Once paid tax preparer.  Purchased Home and Business from OfficeMax.

DoninGA
Level 15

Turbo tax customer support telephone number


@wyattwc1 wrote:

Will not transmit completed and paid returns. Keeps asking to check for updates. Message says ....all updates installed . rebooted computer.... same results. 

Have used TurboTax / Intuit software over 8 + years. This never happen. Once paid tax preparer.  Purchased Home and Business from OfficeMax.


Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

taupechair
New Member

Turbo tax customer support telephone number

Need Turbo tax Phone number

 

DoninGA
Level 15

Turbo tax customer support telephone number


@taupechair wrote:

Need Turbo tax Phone number

 


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

taupechair
New Member

Turbo tax customer support telephone number

Need a telephone number for an english speaking human being.

FlyBoy17
New Member

Turbo tax customer support telephone number

I just file my 2019 taxes, and its keeps getting rejected because they asked for the AGI for 2018.  I put in the right figure and it still will not take.  Need help

 

Thank You

Roger

 

 

Dynamic AdsDynamic Ads
Privacy Settings
v