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Get your taxes done using TurboTax
@hatetbtax wrote:
This is NOT complimentary to your company, one bit. Don't allow people to use your service 24/7 w/0 24/7 support to resolve issues. NOT SMART business. Smarten up.
FYI: This is not "your" company. Nobody here is a TurboTax employee. This is a user-to-user help forum of other TurboTax users. To talk directly with a TurboTax employee, use the link above to set up a phone call with customer support.
(What software company that sells do-it-youself software provides 24X7 support - that costs money and the price of the product would have to be high enough to support that - not practicable or realistic.)
And what does "Don't allow people to use your service 24/7..." even mean. The ONLY "service" you can presently use, is the software program installed on your own computer (that you can use anytime you want just like any other application), but that is hardly a "service". If you mean "online" service then that ended for 2018 on Oct 15 2019 and is presently getting ready for the 2019 tax year which will start sometime in December.