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Turbo tax chat can't help with what their customer support's hours are. Can anybody help?

 
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6 Replies

Turbo tax chat can't help with what their customer support's hours are. Can anybody help?

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Saulr55
New Member

Turbo tax chat can't help with what their customer support's hours are. Can anybody help?

How do I get to talk to someone about Turborax

Turbo tax chat can't help with what their customer support's hours are. Can anybody help?

@Saulr55 The post directly above your own question answers you----but here you go

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

 

 

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
MoniqueLO_
Intuit Alumni

Turbo tax chat can't help with what their customer support's hours are. Can anybody help?

Please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

@Saulr55 
 

Turbo tax chat can't help with what their customer support's hours are. Can anybody help?

Can you help me fill out my taxes. I'm not sure what I'm doing

Turbo tax chat can't help with what their customer support's hours are. Can anybody help?

@edingtonvickie No one can see your screen or your tax return.  We can help but you need to ask clear and specific questions.  We cannot prepare your return for you.  If you want the kind of help that involves one on one expert help you can upgrade to one of the "Live" versions.

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-get-turbotax-live/00/27305

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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