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fcp3
Returning Member

TT Massachusetts wants date of my death

TT Massachusetts will not file electronically because it says there is an error because my date of death is blank.  I ( and TT support) have checked al the personal information questions and there is no indication I am dead.  Cannot delete Personal information form and start over

 

Any ideas?  Nice guy on TT support line ( answered in 2 minutes) said he had never seen this before. We tried everything.

3 Replies
DanPaul02
Level 7

TT Massachusetts wants date of my death

Delete the state. Make sure you use the Chrome browser on a computer and clear all browsing data before logging in.  Add the state again.

fcp3
Returning Member

TT Massachusetts wants date of my death

No browser involved

 

Using TT premier on my desk top

How do you delete state? 

under file>
”remove state return is grayed out” 

 

 

DanPaul02
Level 7

TT Massachusetts wants date of my death

Go to Forms mode
Click File at top left 

Select Remove State Return

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