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rlharward
New Member

Trying to log in and complete my taxes but all I am getting is a continual circle.

Correct user name and password, but once I click on continuing my taxes on the income, Turbotax goes into a circle mode and never comes back online. Been doing this for 2 days
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4 Replies

Trying to log in and complete my taxes but all I am getting is a continual circle.

Trying to log in and complete my taxes but all I am getting is a continual circle.

Did you try rebooting your computer or device?  Clear your cache and history?  

Trying to log in and complete my taxes but all I am getting is a continual circle.

After all that.....perhaps try a different browser too.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Trying to log in and complete my taxes but all I am getting is a continual circle.

That is caused by "cookies".

Clear browsing data for ALL TIME and use the Chrome browser.
If you do not have Chrome, it is worth taking a few minutes to download it.  TurboTax seems to work best on Chrome.  Clear browsing data for all time and do it often to avoid problems the system going in circles.

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