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scrabill
New Member

Trying to download turbo tax data. We’ll email you to let you know when it’s ready. This can take up to 45 days. If you didn't make this request, contact us."

This is ridiculous. It usually loads while I am online. What is the problem?
3 Replies
CarissaM
Employee TurboTax Specialist

Trying to download turbo tax data. We’ll email you to let you know when it’s ready. This can take up to 45 days. If you didn't make this request, contact us."

This sounds like you were downloading your Intuit account data, which can take up to 45 days to complete. 

 

If you are looking to access your prior years return, please click here

 

If you need additional assistance, you can contact our customer support specialists.

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mhnpdl
Level 2

Trying to download turbo tax data. We’ll email you to let you know when it’s ready. This can take up to 45 days. If you didn't make this request, contact us."

When I click and order "download your intuit data", how big data I am expecting and for how many years? Do you also get data from IRS and various partner agencies?

CassLO
Employee TurboTax Specialist

Trying to download turbo tax data. We’ll email you to let you know when it’s ready. This can take up to 45 days. If you didn't make this request, contact us."

For assistance please contact TurboTax customer care by clicking the link below:

 

What is the TurboTax phone number?

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