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Trying to do another person's taxes. I signed into my account but can't find where I can start a new return

 
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MinhT
Expert Alumni

Trying to do another person's taxes. I signed into my account but can't find where I can start a new return

With TurboTax Online, you can only prepare and file one tax return per account.

To file for another person, you need to start a new return.

Please read this TurboTax FAQ on starting a new return.

 https://ttlc.intuit.com/replies/3288574


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3 Replies
MinhT
Expert Alumni

Trying to do another person's taxes. I signed into my account but can't find where I can start a new return

With TurboTax Online, you can only prepare and file one tax return per account.

To file for another person, you need to start a new return.

Please read this TurboTax FAQ on starting a new return.

 https://ttlc.intuit.com/replies/3288574


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Trying to do another person's taxes. I signed into my account but can't find where I can start a new return

I cannot not get in to my tax return from last year infact I cannot get signed in

AnnetteB6
Expert Alumni

Trying to do another person's taxes. I signed into my account but can't find where I can start a new return

Take a look at the following TurboTax article for some help to get back into your account:

 

Forgot your TurboTax Online User ID or password?

 

@Darlene Joseph

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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