452128
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Anybody get. reference code 9001?

I received the letter to verify today! I can’t access my account online so I’ve been on hold for 45 minutes

Anybody get. reference code 9001?

Wow.

Anybody get. reference code 9001?

@amandarosas33 let me know if they tell u 9 weeks

Anybody get. reference code 9001?

Just verified over the phone! They ask ALOT of questions from your W2, mothers maiden name, fathers name and place of birth! She said this is a systematic thing since more and more fraud is happening! Up to April 15th to get refund

Anybody get. reference code 9001?

Wow

Anybody get. reference code 9001?

Got home.no letter said it takes up to.14 days to receive and wed.will be 14 days

Anybody get. reference code 9001?

And the agent said their is no.letter my account is fine just a system error

Anybody get. reference code 9001?

Second agent*

Anybody get. reference code 9001?

@mjohnston8816 , did they actually pull up your account and verify you before saying there’s no letter? I had agency’s very me and then some who didn’t who just gave me a general response

Anybody get. reference code 9001?

When I tried to access wmr through the phone system it sent me to a lady who asked me all these questions. Place of birth, mothers maiden name info from 2017 returns

Anybody get. reference code 9001?

@traceyra , yep that means your return hasn’t been processed! I got the same thing! Just received a letter to Id verify last night! It will delay the refunds
kelz1129
New Member

Anybody get. reference code 9001?

It changed to the path message on Sat. No change yet

Anybody get. reference code 9001?

Yea she pulled it up

Anybody get. reference code 9001?

I had the letter to verify last year and i verified it on a tuesday, my stuff updated with my DDD that saturday. it may not take 9 weeks.

Anybody get. reference code 9001?

@rchellet15 May i ask did you have dependents?

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question