You'll need to sign in or create an account to connect with an expert.
I had an identical experience--charged for the Max Service when I originally declined it. I've submitted a complaint to Consumer Affairs since this billing practice is unethical. There are similar complaints--just google "Consumer Affairs TurboTax Max". I recommend that you file a similar complaint since TurboTax will not refund the money.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
BB_0
New Member
laura_111
New Member
querod520
Level 2
amjohnson36
New Member
VolvoGirl
Level 15
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.