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Get your taxes done using TurboTax
I had an identical experience--charged for the Max Service when I originally declined it. I've submitted a complaint to Consumer Affairs since this billing practice is unethical. There are similar complaints--just google "Consumer Affairs TurboTax Max". I recommend that you file a similar complaint since TurboTax will not refund the money.
‎June 7, 2019
3:43 PM