Email says rejected but when I login it says accepted?

[Heather14 · Accepted solution]

If your e-file status shows as Accepted when you log in to your TurboTax Online account, then your return has been accepted by the IRS and you can disregard the email. 

[skippyschwope]

This is unnerving though.  I keep getting rejected emails every two weeks and log in an everything is accepted.  Already got my refund too.  Can Intuit please fix this?

[VolvoGirl]

They will eventually stop. They are supposedly changing how often they send them out.  It says in the email to ignore it if you corrected your return. It’s a courtesy email in case you haven’t fixed it. There are certain kinds of rejects (like for wrong ssn) that won’t know if it was corrected or if you mailed it.

[tad1]

why can I not log in??????

[xmasbaby0]

@tad1

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535