523405
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I purchased Turbotax premier. Ready to file my federal return. Now Turbotax says I need to pay. I already paid. What do I do?

Received email confirmation 4/9/2019.

TurboTax  Premier 2018

Order # SFDCC92826397

Finished preparing my return.

Now the program wants me to pay again.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I purchased Turbotax premier. Ready to file my federal return. Now Turbotax says I need to pay. I already paid. What do I do?

They probably just want you to pay for State e-filing for $24.99.  Is that correct?  Premier does not include state e-filing cost.  None of the Turbo Tax options do.  That's a special "upsale" that Turbo tax pulls on you based on some vague marketing on their products.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question