How long must I expect to wait for next step when working online. I think I may be hung up. Turbo is slow?

[JamesALO · Accepted solution]

The online program is dependent on your internet connections & speeds.

Below are the TurboTax 2017 Minimum System Requirements

Windows:
https://ttlc.intuit.com/questions/1901571-turbotax-for-windows-minimum-system-requirements 
Mac: 
https://ttlc.intuit.com/questions/1899173-turbotax-for-mac-minimum-system-requirements 

[fanfare]

The "system requirements" have nothing to do with whether you have fast internet service, or slow service, except for "Updates". the user is not doing updates.

If your session slows down, your internet service could be bad, or TurboTax could be in trouble ( too many customers). Try again tomorrow.