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JamesALO
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- Posted The software doesn't know when you mailed your tax return... on After you file. June 6, 2019 12:55 PM
- Posted If you already e-filed, then you cannot change to filing... on After you file. June 6, 2019 12:55 PM
- Posted Not at all. Processing is a good thing. Please see the fo... on After you file. June 6, 2019 12:36 PM
- Posted An Identity Protection PIN (IP PIN) is a 6-digit number t... on Get your taxes done using TurboTax. June 6, 2019 10:35 AM
- Posted Yes, if you used the TurboTax Home and Business desktop v... on Get your taxes done using TurboTax. June 6, 2019 10:29 AM
- Posted You can print your entire return or individual pages befo... on After you file. June 6, 2019 10:29 AM
- Posted Unfortunately, using the clear and start over feature is... on Get your taxes done using TurboTax. June 6, 2019 9:31 AM
- Posted No problem. You can downgrade using the clear and start o... on Get your taxes done using TurboTax. June 6, 2019 9:31 AM
- Posted https://ttlc.intuit.com/replies/6636245 on Get your taxes done using TurboTax. June 6, 2019 9:07 AM
- Posted We automatically save your work every time you move to a... on After you file. June 6, 2019 8:49 AM
- Posted Please see below for information on how to see your refun... on After you file. June 6, 2019 8:28 AM
- Posted You can check the status of your state tax refund. Please... on After you file. June 6, 2019 8:27 AM
- Posted Please see the following TurboTax FAQ on how long it take... on After you file. June 6, 2019 8:25 AM
- Posted Please see this TurboTax FAQ for this IRS rejection code:... on Get your taxes done using TurboTax. June 6, 2019 8:05 AM
- Posted Please see the following TurboTax FAQ's below on how long... on After you file. June 6, 2019 8:03 AM
- Posted If your "Transmit My Returns Now" button is not working,... on Get your taxes done using TurboTax. June 6, 2019 7:58 AM
- Posted Yes. When you're unsuccessful at e-filing a return, the s... on Get your taxes done using TurboTax. June 6, 2019 7:14 AM
- Posted Please see the information below for answers to this ques... on Get your taxes done using TurboTax. June 6, 2019 6:44 AM
- Posted If you filed your taxes for 2017, then you will be able t... on After you file. June 6, 2019 6:21 AM
- Posted To e-file your 2017 taxes, the IRS requires your 2016 AGI... on Get your taxes done using TurboTax. June 5, 2019 11:59 AM
June 6, 2019
12:55 PM
The software doesn't know when you mailed your tax return, so it will continue to say that. You can check the status of your tax return 4 weeks after you've mailed it, using Wheres my refund. Paper-filers: The IRS asks you wait 4 weeks after you mail your return before looking up your refund at Where's My Refund?
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June 6, 2019
12:55 PM
If you already e-filed, then you cannot change to filing by mail, unless it was rejected. If your e-filing was rejected, then please see the following TurboTax FAQ:
https://ttlc.intuit.com/replies/4170366
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June 6, 2019
12:36 PM
Not at all. Processing is a good thing. Please see the following TurboTax FAQ's below on how long it takes to receive, and how to track a tax refund:
https://ttlc.intuit.com/replies/3332479
https://ttlc.intuit.com/replies/3288568
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June 6, 2019
10:35 AM
An Identity Protection PIN (IP PIN) is a 6-digit number that the IRS gives taxpayers who were victims of tax-related identity theft. The IP PIN validates a Social Security number's true owner and prevents future tax fraud. Most taxpayers don't need one. Please see the following TurboTax FAQ on how to get your 6 digit ID Pin:
https://ttlc.intuit.com/replies/3388576
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June 6, 2019
10:29 AM
Yes, if you used the TurboTax Home and Business desktop version last year, you can import your data into TurboTax Deluxe. The information below will guide you on how this is done.
https://ttlc.intuit.com/replies/3302046
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June 6, 2019
10:29 AM
You can print your entire return or individual pages before it is filed by following the instructions below:
https://ttlc.intuit.com/replies/3338601
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June 6, 2019
9:31 AM
Unfortunately, using the clear and start over feature is the only way to downgrade, which requires to restart your return. I'm sorry.
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June 6, 2019
9:31 AM
No problem. You can downgrade using the clear and start over feature. However, you will be required to restart your return. In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.
If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
Answer Yes in the pop-up to confirm.
Related Information:
Can I switch to a lower-priced version of TurboTax Online?
TurboTax 2017 Online Product Guide
GEN86827
Answered by TurboTax FAQ to this question
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June 6, 2019
9:07 AM
https://ttlc.intuit.com/replies/6636245
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June 6, 2019
8:49 AM
We automatically save your work every time you move to a new screen, in case you lose your connection. Also, when you sign out, your work is automatically saved to our secure servers so you can pick up right where you left off when you sign back in. To save & sign out please select the - my account - at the top of your TurboTax screen and select - save & sign out-. Then when you are ready to return to continue your return please remember to use the same User ID and password as you did when your started your return.
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