The irs was trying to take 575 off my chime card how is that possible

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There are several reasons why the IRS may take your refund. Please see What is a refund offset?

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To determine whether an offset will occur on a debt owed (other than federal tax), contact Bureau of the Fiscal Service (BFS) call center at 800-304-3107.

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I was told by CRA to contact Intuit about possible errors in trying to efile. I asked for reasons for being denied and I received an automatic reply with eror #'s. I wasn't looking for tax help, I was doing what CRA suggested about sotware p[roblems. I

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The irs was trying to take 575 off my chime card how is that possible