The IRS number and code you gave me did not get me to a live person

[DoninGA]

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

[catsonkeys]

Thank you for taking the time to post this...real lifesaver!

[rebeccarrg2017]

One step is missing
, in between option 4, and option 2(all other questions) its option 3( all other questions) the rest is correct. I am on hold now for 7 to 10 min.  not horrible.

[DXS]

THe IRS changed their menu again and added an extra prompt that you have to "dodge."  I don't know how to get around that extra prompt.

I found someone else had posted a different way, and it worked for me. 

Press 1 for English

Press 2 for Personal.

Then, after the spiel, press ZERO.  You will get a response of "that isn't valid."  Press ZERO again.  You will be connected to an agent that can pass you on to the right area.