THe IRS changed their menu again and added an extra prompt that you have to "dodge." I don't know how to get around that extra prompt.
I found someone else had posted a different way, and it worked for me.
Press 1 for English
Press 2 for Personal.
Then, after the spiel, press ZERO. You will get a response of "that isn't valid." Press ZERO again. You will be connected to an agent that can pass you on to the right area.
