479411
You'll need to sign in or create an account to connect with an expert.
The cost of your TurboTax depends on your rank and what version you use. What version of TurboTax did you use?
Only the Free Edition or Deluxe is free if you are E1 to E5. You get a discount if you used Premier or Self-Employed. You also get a discount if your rank is above E5.
Please click here for further information.
If you qualify for free TurboTax, or you think you didn't receive your discount, please check your fees.
Are there additional charges? Did you receive the discounted price?
If you did not
receive your discount or have additional charges, you will need to set up a call to request a
refund. Look at the following information and click on TurboTax Online. Read through all of the instructions. When you call, be sure to tell them you need a refund.
https://ttlc.intuit.com/replies/3300041
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
deniseh
Returning Member
clarkson38
New Member
benzaquenbills
New Member
anil
New Member
SydRab5726
New Member