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webill
New Member

Tax Year Prior to 2020: Why did I receive email notification that my tax return was "accessed" this evening?

On Mar 11 at @2:50 pm I got an e-mail saying my 2019 tax return was accessed. What should I do?

JohnB5677
Expert Alumni

Tax Year Prior to 2020: Why did I receive email notification that my tax return was "accessed" this evening?

Our system will automatically send you an email when your account has been logged into, or when a return is opened. If you logged into your TurboTax account and opened your return, then you accessed the information and therefore that is the reason for the email you received.
You can verify your account activity by following the steps in TurboTax FAQ:

 How can I check the activity in my TurboTax account?

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Tax Year Prior to 2020: Why did I receive email notification that my tax return was "accessed" this evening?

The SAME emails recently came to me.  Hadn't accessed TurboTax since filing, earlier.

Calling TurboTax netted me dropping in on this thread.

So, What should we do?

CarissaM
Intuit Alumni

Tax Year Prior to 2020: Why did I receive email notification that my tax return was "accessed" this evening?

You are commenting on al old thread. It would be best to contact us by phone so we can better assist you. Please follow the instructions here to contact us by phone. @jamesgillespie

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