Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Showing results for 
Search instead for 
Did you mean: 
New Member

Tax refund

I have read your replies regarding the refund process. My return was simple and was filed in February but I still have not received a refund. My return was completed on turbo tax. Some have told me I’ll see an adjustment in my gross income on turbo tax when my return has been reviewed. Is that accurate?

3 Replies
Employee Tax Expert

Tax refund

First, I would like to thank you for taking the time to reach out to us today.

I understand that you are inquiring about the status of your tax refund.  You can check the status of your refund on the IRS website.  For your convenience, here is the link. 


The second portion of your post regards an adjustment to your gross income on TurboTax when your return is reviewed.  Based on the statement, I believe you are asking will your information change in your TurboTax account once the IRS reviews your return.  TurboTax is a software program.  TurboTax transmits your return to the IRS and/or state taxing agencies once you complete the return and electronically sign.   The IRS does not have the authority to change any of the data inside your return, such as make an adjustment in your gross income on TurboTax.  You will see the status of your filing: such as transmitted or accepted.


Should the IRS determine your gross income needs to be adjusted, you should receive a letter in the mail to the address on your original tax return. In addition, once your return is processed, you can get a transcript on the IRS website confirming all final numbers on the following link. 



If you would like to contact the IRS about the status of your refund, the IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning before heavy call volume.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
New Member

Tax refund

Why i haven't gotten my refund yet. 

Level 15

Tax refund

@Caregiver2023 wrote:

Why i haven't gotten my refund yet. 

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.


You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".


After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.


Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.


To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status -
If accepted by the state use this TurboTax support FAQ to check the state tax refund status -


After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.


The IRS is seriously behind in processing 2020 tax returns.  This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like.


Millions of taxpayers have not yet received there federal tax refunds.


Go to this IRS website for operational status -


The IRS is opening mail within normal timeframes and all paper and electronic individual returns received prior to April 2021 have been processed if the return had no errors or did not require further review.  As of September 18, 2021, we had 7.8 million unprocessed individual returns. Unprocessed individual returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.


What you should do: In most instances, no further action is needed but you may check Where’s my refund or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.

Dynamic AdsDynamic Ads
Privacy Settings