Talk to a live person

[VolvoGirl]

Sorry the Free Edition does not have phone support.  You can post a full question here.  We are live people.

[drsroj]

I today purchased Turbo Tax Home and Business apparently from a retailer Quill USA or merchant details "unsung262059"  It downloaded to my computer but I apparently I need an activation code. I am unable to locate  the number on the order confirmation,  HELP!   

[VolvoGirl]

I hope that is a legit place.  It doesn't sound like one.   There are a lot of unauthorized sellers.  If you Downloaded from a retailer and can't find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855903

[drsroj]

I was charged $59.99, not a free edition

[VolvoGirl]

On your first question it showed you were posting from the online free edition.

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[0201owens]

I started my 2019 taxes but unfortunately didn't know it was going to charge me 50 dollars to get filed and my return.  Now it's a lost in limbo, and to make matters worse I'm not going to be receiving a 2nd round stimulus check. 

[xmasbaby0]

@0201owens It is not clear at all what you did or tried to do.   But you cannot use the online program to file a 2019 tax return.   The online program can only be used for a 2020 return---no other year.  Please tell us what you did----did you recently  use the online program, enter 2019 income and then e-file it?