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Forum|Forum|5 years ago
January 19, 2021
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TurboTax Free Edition Online

VolvoGirl

Level 15

Sorry the Free Edition does not have phone support. You can post a full question here. We are live people.

drsroj

Level 2

I today purchased Turbo Tax Home and Business apparently from a retailer Quill USA or merchant details "unsung262059" It downloaded to my computer but I apparently I need an activation code. I am unable to locate the number on the order confirmation, HELP!

VolvoGirl

Level 15

I hope that is a legit place. It doesn't sound like one. There are a lot of unauthorized sellers. If you Downloaded from a retailer and can't find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855903

0201owens

Level 2

I started my 2019 taxes but unfortunately didn't know it was going to charge me 50 dollars to get filed and my return. Now it's a lost in limbo, and to make matters worse I'm not going to be receiving a 2nd round stimulus check.

xmasbaby0

Level 15

@0201owens It is not clear at all what you did or tried to do. But you cannot use the online program to file a 2019 tax return. The online program can only be used for a 2020 return---no other year. Please tell us what you did----did you recently use the online program, enter 2019 income and then e-file it?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**