Home residential energy credit issues

[DoninGA]

If you are using the TurboTax online web-based editions try clearing cache and cookies on your web browser as you may be accessing an old TurboTax linkage if you are seeing a different form 5695.

See this TurboTax support FAQ for clearing cache and cookies - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/...

To answer your question about working for TurboTax, No I do not work for TurboTax nor do I work for Intuit, the parent company of TurboTax.  I am volunteer on this forum and have been volunteering on the various iterations of the TurboTax forums for the past 13 years.

[JRB46W]

I finally found the place to update Turbo Tax and it updated Form 5695 and now shows the credit that I expected. Yahoo!  I appreciate your assistance and effort in trying to help me. It's great to know that there are smart and kind people like you available for assistance. Thank You!

[DoninGA]

@JRB46W You are welcome!

[MJ991]

So where is that spot to correct this? I qualified for the Energy Efficiency Improvement credit, but it is still not included in my summary of credits or applied to the tax due. First time claimant, and don't have any carryovers. 

My TT software is current. I double checked the form 5695 and it is complete and shows the credit!

[RobertB4444]

The energy efficient home improvement credit can only be used to reduce income tax due.  If you have any income tax due then the credit will be applied to reduce it.  If you don't then the credit will be rolled into future years.

Keep in mind that the credit can't be used to reduce self-employment tax.  If you have any self-employment tax on your return then that will be paid as a separate bill from the energy efficient credit.

@MJ991