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Stuck in loop with E-file. Does not like my first name. Won't continue. For the Nebraska personal information page. Federal said all was ok but would not transmit.

Says i should not enter my name directly on the personal information form. Then loops back and says to enter it on the form. I then went back, deleted, and entered my personal info again and typed it all again but still in a loop.
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4 Replies
CatinaT1
Expert Alumni

Stuck in loop with E-file. Does not like my first name. Won't continue. For the Nebraska personal information page. Federal said all was ok but would not transmit.

Your name will pull over from the Federal entries you made in My Information. I would delete the state and start over to clear any error. 

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Stuck in loop with E-file. Does not like my first name. Won't continue. For the Nebraska personal information page. Federal said all was ok but would not transmit.

Already tried that.  Thanks. 

Stuck in loop with E-file. Does not like my first name. Won't continue. For the Nebraska personal information page. Federal said all was ok but would not transmit.

Turbotax says its from an issue with a form being updated.  4684.  Says IRS needs to fix it on their side  

LeticiaF1
Expert Alumni

Stuck in loop with E-file. Does not like my first name. Won't continue. For the Nebraska personal information page. Federal said all was ok but would not transmit.

Due to federal legislation recently passed, the allowable casualty loss claim on federal Form 4684 - Casualties and Theft Loss for major disasters has changed. We are working diligently on updating the impact on your state and will have the updates available as soon as possible."

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