State refund is showing $0 for refund. That isn’t correct

masterworksinbox · ‎January 16, 2020

xmasbaby0 · ‎January 16, 2020

Have you entered your W-2 that shows state income and state tax withheld? What state?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

spunkyjt · ‎January 29, 2020

I'm following this. My refund for state shows as zero as well. It's definitely incorrect. I entered in the information on my w2.

spunkyjt · ‎January 29, 2020

@masterworksinbox I think I figured it out! Are you using the software? I switched the view from "step-by-step" to "Forms". I noticed that my residency was not checked on my state return form. I manually checked it and the refund seemed to match up.

JamesG1 · ‎February 2, 2020

Does the state code in box 15 of the W-2 match the state that you are trying to file a tax return for?

Have you selected your state for the state tax return and followed through to the end?

Have you selected the correct state refund balance by selecting the < to the left or > to the right?

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State refund is showing $0 for refund. That isn’t correct