state income tax

[8558821]

I filed my income tax with turbo tax and after speaking with NY state IRS, I was told there aren't any taxes on file for the year 2021, Although your software stated my taxes had to be mailed in for NYS with no reason why, no directions and your software also confirmed my taxes were filed.

[DoninGA]

If the 2021 state income tax return could not be e-filed then you would have to print, sign, date and mail the tax return to the state.

[8558821]

"if it cant be e-filed" -was your response.

Again my question is why cant it be e-filed? I apologize if I did not properly convey the question.  

Also thank you for the partial answer, informing me of how to send in my tax return by mail, but what is the address I am mailing it to?

[DoninGA]

Without knowing what the TurboTax program indicated for the reason why the state return could not be e-filed there is no way to answer that question.

When you print the tax return for mailing from the PDF download there will be mailing instructions for the state return.

Or go to this New York state Department of Taxation and Finance website for the mailing address for the NY state return with or without a tax payment - https://www.tax.ny.gov/pit/file/return_assembly_mail.htm

You will also need to include with the mailed return any 2021 W-2's or Form 1099's which have state income taxes withheld on the forms.