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stephorleans
New Member

Started refund through BECU. Should have a $20 credit! Started at the begining and still no discount.

 
3 Replies
Martha1
New Member

Started refund through BECU. Should have a $20 credit! Started at the begining and still no discount.

Before you submit your return, call the contact number at contact us at the top of the return, listen to the Customer Service option to speak to a live representative, to make sure you get credit for your discount.  They will check your discount and give you a special code to enter so your return is calculated with the discount.

Collietime
New Member

Started refund through BECU. Should have a $20 credit! Started at the begining and still no discount.

Me too 

TiffanyL
Employee TurboTax Specialist

Started refund through BECU. Should have a $20 credit! Started at the begining and still no discount.

To get your partner discount, be sure to always start on the affiliate partner’s website, such as your bank, credit union, insurance company, or other affiliate like Uber or Lyft.  Also, if you just need to make a small change to your tax return, be sure to start from the affiliate partner’s website and select the TurboTax link. Please see the FAQ link provided below for assistance with your partner discount:

 

How do I get my TurboTax affiliate partner discount?

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