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ganma9727
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I need to upgrade to premier. I did upgrade last year and do not understand why you sent deluxe this year and charged me $99

 
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I need to upgrade to premier. I did upgrade last year and do not understand why you sent deluxe this year and charged me $99

Sounds like you are one of our TurboTax Advantage customers, sorry for the frustration.  If you contact one of our service experts https://support.turbotax.intuit.com/contact/ they will be able to verify your information and see that things get resolved. 


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I need to upgrade to premier. I did upgrade last year and do not understand why you sent deluxe this year and charged me $99

Sounds like you are one of our TurboTax Advantage customers, sorry for the frustration.  If you contact one of our service experts https://support.turbotax.intuit.com/contact/ they will be able to verify your information and see that things get resolved. 


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