"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

[Jmckee112511]

I adjust my child's ss# cause I mistyped and of course it was returned. Now when I go to e file I keep getting a loop. From getting ready to efile then efile I will not do nothing else. Any advice? 

[missldw79]

Same here, called cs this morning, it is a glitch in the system....they are supposed to be working on it with no eta when it will be fixed

[tuser13]

I was getting this same message for 2 days. 

I went and logged into Credit Karma from my laptop along with Turbo Tax. On Credit Karma's website there is a "Tax" tab on the top ribbon of options. Second to last option. I clicked that link and it logged me into Turbo tax and sent me to the file now/transmit now screen to efile. 

It worked!! 

Maybe this will help some others. 

[Hmobley33]

I am so annoyed about this. So yesterday I spoke to an expert and she told me that if you wanted the refund advance, you couldn't have the fees deducted from your return, you had to pay it up front. So I went and paid with the little money I had and it still didn't work! Then all of a sudden I got a message saying my return was processing... I never even transmitted it and it wasn't showing the refund advance. Once again, talk to tt person, she tells me she can see that I have sent it multiple times. She also tells me that I did not have to pay that upfront to receive the advance. Finally, my page updated and I see my return has been accepted and I received my $500 advance already. But it was such a headache. Also I have always received over $1000 for my advance when my refund in the past has been much less than this year. Has anyone else had a crazy low advance? How did I only get $500 but have a huge return? Very disappointed with the new credit karma change. Also if you haven't received your card yet, you can view your card number under debit card settings, add the card to cash app, and get your advance off that way without having to wait. 

[4everkalei]

So are you saying you didnt even submit your return but they went through on there own? So has our returns already been submitted. Even though we didn't transmit the returns???. 

[4everkalei]

I've seriously tried every suggestion on all types of forums. I just hope they come up with a solution soon. Its really frustrating. 

[Samanthaer89]

This did not work for me

[gddsills]

I was told that my case was closed. The number listed was[phone number removed]. Can some one call me at [phone number removed] to talk with me. I would like to be told specifically why.

Thank you in advance.

[Spicikat]

I dont see an option in credit karma to unlink the turbo account?

[4everkalei]

So when you go to change your email in credit karma scroll to the bottom until you see linked accounts. I played around with it and it worked for me. Ended up changing  my email and changing it back. I had to clear everything and start all over to enter my email in turbo when it asked for the advance to pull up my spend account. It finally went all the way through. 

[joegamez29]

Tried that 

[Spicikat]

Nothing still working for me...

[tawnylee23]

I’m having the same issue! It just keeps looping me back to the same screen even though all the steps are done and my return qualifies for E-filing! 

[krysh600]

Thank you so much John!!! After 2 days and 3 turbotax reps this worked !!

[Hmobley33]

Yep that's exactly what I am saying. I never actually signed and transmitted my return. It glitched and went through without me doing it!