"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

[Dl2132]

How do you unlink turbo account? Don't see that option

[Samantha137]

I had that same issue today! I didn’t know how to get passed it so I went through with the credit karma thing and haven’t got my advance refund and I’m worried that im

now I’m not going to get it 

[tawnylee23]

@Jmckee112511 @ I called support today about the issue with it looping back to the previous screen when you go to E-file after fixing dependent errors.  

Delete the dependents entirely and re-enter them. You’ll have to redo sections related to dependents as well (like dependent care credit) Just click back through to make sure anything related is re-entered. It worked for me! I was able to refile and it was accepted maybe 15 minutes later and I instantly got my advance! 

[liv4today27]

That didn't work for me. 

[tawnylee23]

On your TurboTax screen, click the link to chat with support. Just keep clicking through if their automated suggestions aren’t helping and they’ll eventually give you the option have support call you so you don’t have to wait on the phone. The support person had me share my screen and when she couldn’t help, she reached out to IT support and went through it all with me on the line until we got it figured out. 

[KingPizzaWharf]

Here’s what I did and it worked. After you complete everything and get the annoying message we are all getting. Go and download the turbo tax app (delete and reinstall if you already have it) then as soon as you log in it should take you to the file screen and have you input a 5 digit code then hit transmit at the bottom. It won’t take you back through all the other crap so it doesn’t seem like it knows where it’s even sending your return but after it’s done you can go to track my refund through the app and it will mention the refund advance. Sorry if it’s not super detailed but, just download the app after you’ve gone through all the steps and got “the message” and you’ll be able to process your taxes and get the refund advance(if approved). Hope this helps. 

[aheller]

How or what steps did you take to unlink your TurboTax account

[camperh]

Yes it happened to me several times. I was told it was approved then it did it again which prompted me to start over with that part again only to be denied. Nothing changed so I don’t understand. I got frustrated and said forget it

[buddhacon34]

I did just go ahead with direct deposit. And my turbotaxes were accepted with in an hour. I'm really bummed because I can't file for a refund advance now can I??? That's not right if that's the case. Because I tried for hours before finally just clicking on the direct deposit way. 

[agstever]

Didn't work for me.. so annoying!

[EbonyL122824]

This is a known experience, and we are working to resolve it. It is related to your e-mail. See this thread here for a possible workaround. If these steps don't work for you, please see this Help Article here for further updates.

[Samantha137]

I just got my state refund!!! I’m so relieved!! Still haven’t received my refund advance but I’m less stressed out now lol. Does anyone know how I’m supposed to link a bank account when it won’t accept any of mine? Or how I move the money without linking an acct because I’m closing credit karma as soon as I transfer my money out of there! 

[Samantha137]

Actually I just figured out to do it through Facebook pay and instantly had the money in seconds 🙂